Grievance Redressal Mechanism
Pursuant to Section 12 of Companies Act, 2013 & Information Technology Act, 2000
1. Statutory Framework
In accordance with the Information Technology Act, 2000, the Digital Personal Data Protection Act, 2023, and corporate governance norms administered by the Ministry of Corporate Affairs (MCA), Jaambavantha Labs (OPC) Private Limited maintains a formal mechanism to address and resolve grievances related to data privacy, portal usage, and compliance.
2. Designated Grievance & Nodal Officer
The particulars of our designated Grievance / Nodal Officer are as follows:
Name: [Director / Officer Name]
Designation: Director & Nodal Officer
Entity: Jaambavantha Labs (OPC) Private Limited
CIN: [U72900KA2026OPCXXXXXX]
Address: [Door No. / Building, Street, City, State – PIN Code, India]
Email: compliance [at] jaambavantha.com
Inquiries: Secure Dialogue Form →
3. Procedure for Submitting a Grievance
Any user, prospective partner, or regulatory entity may lodge a formal grievance by writing to the Grievance Officer at the contact details provided above. Please include:
- Full Name and entity affiliation (if applicable).
- Contact email address and organization details.
- A clear and concise description of the concern or requested data erasure/rectification.
- Any relevant date of prior correspondence.
4. Redressal Timelines
Within 24 to 48 hours of receipt of notice.
Formal redressal within 15 business days.